The Challenge of Organisational Change

By |2019-05-20T10:21:06+10:00May 20th, 2019|Categories: Leadership, Managing Change|

Some years ago, a yachtsman competing in the BOC challenge pulled into Sydney harbour. He and his fellow competitors were sailing solo around the world. They were competing against each other, but also against themselves. In a real sense, the challenge of the race is facing the fear of the unknown and the limits of one’s personal capacity and endurance.

Notwithstanding the dangers, most sailors succeeded – not in winning the race, but in facing the challenge and giving all […]

Recognising The Demands of the Change Process

By |2019-03-25T13:58:27+10:00March 21st, 2019|Categories: Change Fitness, Leadership, Managing Change|

This article examines why people find change difficult and how managers and leaders can help employees find success.

We all know change is, at times, demanding. It takes us outside our comfort zone and challenge us at every level.

In a 2017 article in the British Journal of Management*, Rafferty and Jimmieson explore three demands that cause people to struggle. Let’s look at them.


The authors write, “any modification to habitual patterns is disturbing, as functioning in repetitive ways helps individuals to […]


By |2019-03-25T14:16:25+10:00February 11th, 2019|Categories: Change Fitness, Change Readiness, Leadership, Managing Change|

We need to start thinking more systemically about organisational change. I mean, we need to move beyond the first A (acceptance) and start thinking about the other two (acceptance and adaptability).


Lewin, Hiatt, Kotter and others have helped us think in terms of the first ‘A’ – how managers should approach organisational change. And it’s true – the way managers and leaders approach change makes a difference to how things turn out. They need to clearly understand […]

What Makes A Good Change Manager?

By |2019-02-28T13:39:27+10:00November 25th, 2015|Categories: Leadership, Managing Change|

What’s the best way of managing change?

In the past, leaders decided what to change and they developed a strategy and plan to get the job done. They established a game plan.

Today, some people persist with this approach. However, with the rise of agile methodologies, this ‘command-and-control’ approach is falling out of favour.

And it’s being replaced by an emergent approach.

The Cynefin Framework

This is a framework that helps you understand the level of complexity in different organisations. Many modern organisations […]

Reflections on Kotter’s Eight Step Model

By |2019-03-25T14:19:21+10:00November 16th, 2015|Categories: Leadership, Managing Change|

Kotter’s eight step model has become an industry standard in the change management world since its release in the 1996 book “Leading Change”. His model received an update in 2014, more closely reflecting current views of reality, but the general principles remain essentially the same.

A Balanced Response

Let me make it clear from the outset that I am not a fan of Kotter’s model. Later in this article I will give you my two strongest objections to it. However, I […]