How many times have you encountered a change that doesn’t make a difference? I have seen many such changes. There’s lots of noise and activity, but, in the end, no difference. In physics, such changes are associated with high levels of symmetry. Take a sphere for example. You can spin it around and turn it upside down and it always looks the same. Lots of activity but no difference. You get the same in some organisations. There is lots of talk about [...]

Most organisational changes cost more than expected and incur unnecessary financial losses. According to a recent McKinsey study, 78% of the financial losses occur in the implementation phase. And the reason for these losses comes mainly down to people.  Leaders and managers charged with implementing this highly complex task experience the frustrations of dealing with people who are often change-fatigued, stressed, and disengaged. This is a huge problem and, according to the 2022 International Workforce and Wellbeing Mindset Report, one-third of [...]