Our Team

We bring together a team of seasoned specialists with expertise across a range of business areas.

Dr Steve Barlow - Chief Agility Officer

Steve Barlow PhD is a consultant, coach, researcher, lecturer, and Managing Director of The Change Gym.

Steve has a background in psychology, specialising in educational psychology and positive psychology. He is especially interested in the psychology of change, at the individual (personal) level and the organisational (business) level.

To express this interest in simpler terms, he is interested in how people become more adaptable and how businesses become more agile. With his team, he has developed a unique psychometric test that measures adaptability and a coaching program demonstrated to improve personal adaptability by an average of 38% over a 90-day period.

As a coach, Steve has had over 3000 clients in the past 20 years. He has also trained coaches in how to develop personal adaptability in over 16 countries and has offered his coach training program as professional development with the International Coaching Federation and the Australian Association of Social Workers.

Steve is also a lecturer in the Master of Leadership program at the University of Tasmania’s School of Medicine.

He is the author (or co-author) of 7 books and has presented at numerous conferences and seminars in Australia and internationally. These include the United Nations Association, the Performance Management Conference, the European Prison Education Association, the Australasian College of Health Service Management Conference, among others.

A Fellow of the Institute of Managers and Leaders and a Member of the Change Management Institute, Steve is based on the Gold Coast.

Craig Saphin - Strategy Specialist

Craig Saphin is a seasoned executive with over 30 years’ experience in Asia Pacific Operations.  He has CEO, General Management, Executive and Non-Executive Directorship, Board oversight and full P&L experience for public, private and not-for-profit organisations.  

His highly-developed skills set and experience includes strategy development and execution for growing businesses and turn-around for troubled entities. 

Previously Craig was Executive Director with the technology and HR services company, en Japan Inc., which is a publicly listed company in Tokyo.  He also held the role of CEO at en world, where he led the growth strategy of the recruitment company from 100 members in Japan to 800 members across seven countries across Asia and Australia in 5 years. 

Before this, he worked in executive roles leading diverse teams in Australia, China, Japan and Asia for the US technology company, EFI Inc. and a Japanese company, Fuji Xerox.

As a CEO Craig was instrumental in driving business acquisition and post-merger integration projects in Japan, Australia, Thailand, Vietnam, Malaysia and India.  He has managed startup companies in Korea, Singapore, China, and India.

Craig has held non-executive director role and Chair of the remuneration and nomination committee with Ignite Limited (ASX:IGN).  He has been a non-executive director and Chair of the risk and compliance committee of the nonprofit Western Sydney Migrant Resources Center.

Craig is a Certified Executive Coach and has an Executive MBA from AGSM in Sydney.

Craig is based in Sydney.

Jonathan Riley – Business Growth Specialist

Over a 40-year career Jonathan has accrued experience with businesses from small, family-owned to huge, global multinationals, and across a wide range of industries. He has worked in the UK, the Middle East and Australia and built a McDonald’s chain from zero to 24 stores.

While working his way up from the accounting department to General Management/CEO roles he has been a keen observer of which aspects of business are essential to building a successful business, and which ones should be avoided.

He specialises in mentoring business owners and guiding them through the transitions they need to take their business from a start-up to a medium size.

Jonathan has an MBA and an MSc and is based in Brisbane.

Stephanie Barlow - Health Sector Specialist

Stephanie has a depth of experience in the health sector. She has a background in allied health and was an Industry Expert at the University of Tasmania School of Health and Medicine. Stephanie has degrees in psychology, social work, and counselling.

With years of experience working in government organisations, particularly in health and human services, Stephanie brings a deep and current understanding of contemporary issues in those sectors.

Stephanie is particularly interested in change in the health sector.

Stephanie is based on the Gold Coast.