Kotter’s eight step model has become an industry standard in the change management world since its release in the 1996 book “Leading Change”. His model received an update in 2014, more closely reflecting current views of reality, but the general principles remain essentially the same. A Balanced Response Let me make it clear from the outset that I am not a fan of Kotter’s model. Later in this article I will give you my two strongest objections to [...]