An organisation’s change readiness is its readiness to succeed at the change process. It is not about an organisation’s readiness to begin a change project – it is about readiness to succeed at the change process.

Stakeholders who are unable to succeed at the change process level cannot help an organisation succeed at the change project level.

Project success occurs when an acceptable number of stakeholders succeed at the change process within an acceptable timeframe and at an acceptable cost.

When we help organisations build change readiness, we ask 4 key questions.

First, how much change fitness do the stakeholders have? T