The true value of change fitness becomes apparent when you think of improvements in KPIs. Performance improvements can come from efficiency gains, or they can come from capacity gains. Building change fitness increases performance capacity. We have outlined this in our recent publication “Big Performer”.This of this for a moment. If you could improve your performance capacity by, say, 10% over the next 90 days, what impact on your KPIs would that produce? What would be the dollar value of [...]